What inspired you to work in this field? My mother was an international student from El Salvador, and I really want to help students who have been through the same process. I feel connected to each and every one of our students. My passion for international study stems from my background. I am very privileged and honored to be able to support students through the U.S. educational system and help them reach their goals.
What are the challenges you've faced? I managed the payments and I am the liaison between the cashier’s office and our office. I was also a lead in the cashier's office prior to my current position. However, we have converted to ctcLink recently, and for me, the challenge would be explaining the tuition and charges on the account so it’s understandable to students. However, being patient and using clear language is helpful.
What do you hope to achieve in the future? Continue supporting students from around the world to achieve their education learning experience in the U.S.
If you can give 1 or 2 pieces of advice to our prospective international students, what would it be? Get in touch and stay in contact with the international program team. We are here to support you. No question is a stupid question. We understand that you may have many questions — from immigration to how to open up a bank account. Also, get involved with on-campus activities!